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tawasul Tawasul

We are always happy to receive your enquiries and feedback. Please send us any query, suggestion or complaint through our National Suggestions and Complaints System “Tawasul”, and we shall respond to you as soon as possible.

Government Services Contact Center

If you face any difficulties while using our eServices or channels, contact the Government Services Contact Center.

Information & eGovernment Authority offices

If you would like to reach the Information & eGovernment Authority offices please contact the reception, or download the Government Directory app and select the "Information & eGovernment Authority" to reach the directorate you wish to contact.

Service Centres and eGovernment Kiosks

You can also reach our Services Centers located across the four governorates of the Kingdom.

People with hearing disabilities or speech difficulties can take advantage of the services offered on the eGovernment portal through the Government Services Contact Center via the contact programme known as Skype and sign language experts will provide the needed assistance and support.

Available from 8:00 AM till 4:00 PM, Sunday to Thursday.

Subscribe with us to receive the latest updates and awareness promotions on all eservices & channels via the National portal WhatsApp service. To subscribe send "subscribe" to the number 32188288. You can unsubscribe anytime by sending "unsubscribe".

Muharraq Premises

  • Al Barsha Building (near Bahrain International Airport)
  • Building no. 145, Road no. 2403, Block no. 224
  • Muharraq - Kingdom of Bahrain
  • P.O.Box: 33305

Isa Town Premises

  • Near Ministry of Information Affairs
  • Building no. 1088, Road no. 4025, Block no. 840
  • Isa Town – Kingdom of Bahrain
  • P.O.Box: 33305

Juffair Premises 1

  • Building 1091, Road 4225, Block 342
  • Juffair – Kingdom of Bahrain
  • P.O. Box: 33305

Juffair Premises 2

  • Building 25, Juffair Avenue, Block 342
  • Juffair – Kingdom of Bahrain
  • P.O. Box: 26627